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How do catalogue, email and PPC interact in a multichannel retailer?

A customer may receive a catalogue, visit the site later, search the brand, click a paid result and then respond to an email offer. Every channel has influenced the journey, but the order only happened once. I have worked in environments where this overlap is very real, which is why I prefer triangulation rather than allowing one platform to declare victory.

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Acquisition & Paid Media

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Alan Eves
Independent Ecommerce & Digital Growth Consultant