← Back to Digital Growth Questions

What should a Head of Ecommerce report to the board?

Performance versus target, the drivers of variance, customer and acquisition health, key trading risks, major projects and decisions required. The board does not need every campaign metric. It needs enough information to understand whether ecommerce is healthy and what management is doing next.

Related service

Fractional Ecommerce Leadership

Related thinking

Alan Eves
Independent Ecommerce & Digital Growth Consultant