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What is the difference between growth and profitable growth?

Growth is an increase in a headline outcome such as revenue or customers. Profitable growth considers what it cost to create that increase and whether the economics remain sustainable. A business can grow revenue while giving away margin through discounts, delivery, media costs or poor customer quality. I would rather understand the contribution created by growth than celebrate the top-line number in isolation.

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Alan Eves
Independent Ecommerce & Digital Growth Consultant