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How much revenue should ecommerce email generate? (Q&A)

There is no universal percentage I trust. Email contribution depends on customer mix, purchase frequency, category, list quality, discount strategy and how attribution is measured. I care more about incremental revenue, engagement, repeat behaviour and whether CRM improves customer economics than whether a platform reports an impressive share of sales.

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CRM & Customer Retention

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How Much Revenue Should Ecommerce Email Generate?
Alan Eves
Independent Ecommerce & Digital Growth Consultant